This repair option is for units that have been owned for more than one year or units where it has been one year since its last paid repair.
Since your unit is no longer covered under warranty we offer the Rx for Nx overhaul/refurbishment package.
This package is priced at $179.00 but that pricing does not include the initial shipping to the bot hospital, for which you the customer are responsible. To help keep the cost of shipping as low as possible for you we do offer a deeply discounted shipping label for $35.00. We also offer a shipping box with safety inserts should it be needed for a fee of $35.00,( it is shipped to you from our home office you DO NOT pick it up at ups), as we cannot be held responsible for damages that occur to any unit due to improper packing in a non-standard box.
*If you are local we can schedule you a time to drop your little bot off at the bot hospital. *
The Rx for Nx package includes the following:
· A complete breakdown and inspection of the unit.
· Replacement of all parts and components that are worn or damaged.
· Installation of any parts that have been redesigned or upgraded.
· The firmware checked to confirm that the unit has the latest version installed.
· Thorough testing of the unit after the replacement/upgrade of needed parts/components.
· Cleaning and sanitizing of the unit.
· Return shipping to the customer's location.
The only items we do not repair with the Rx for Nx are the following:
· The blue blinking running lights
These are repairable upon request but extend the repair time by one week to drill out the wire harness are aesthetic items only and do not have any function.
· Physical damage to the unit
The Rx for Nx package also comes with a new 12-month warranty that will start on the day the unit is delivered back to the customer.
The Repair will take 21 days from the date that we receive the little bot at the bot hospital.
If this all sounds good,
Please use the link below to submit your order.
A customer service agent will reach out to you with in 3-5 days.